Shipping policy

Shipping & Processing Policy

Last Updated: August 3, 2026

Thank you for visiting and shopping at Erratically Eccentric Creations LLC! Below are the terms and conditions that constitute our Shipping Policy.

1. Processing & Production Times

  • Made-to-Order Production: Because many of our 3D-printed items, custom color selections, and specialty designs are printed on demand, items require 1 to 3 business days of production time before they are shipped.

  • Peak Seasons & Batch Orders: Larger orders or orders placed during major holidays may require additional print time. If there is a significant delay in the processing of your order, we will contact you via email.

  • Business Days: Processing and shipping take place Monday through Friday (excluding federal holidays).

2. Shipping Rates & Transit Estimates

Shipping charges for your order will be calculated and displayed at checkout. Estimated delivery time begins after the production process is complete.

  • Standard Shipping: 3–5 business days via USPS Ground Advantage or UPS Ground.

  • Expedited Shipping: 1–3 business days via USPS Priority Mail or UPS 2nd Day Air.

Note: Delivery dates are estimates provided by shipping carriers and are not guaranteed.

3. Shipment Confirmation & Order Tracking

Once your package is printed, packaged, and scanned by the carrier, you will receive a Shipment Confirmation email containing your tracking number(s). Tracking information typically updates within 24 hours of dispatch.

4. Local Pickup (If Applicable)

If you select Local Pickup at checkout:

  • You will receive an email notification when your order is printed and ready for pickup.

  • Please bring your order confirmation email when picking up your items.

5. Address Changes & Incorrect Addresses

Please verify your shipping address carefully at checkout. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the buyer. If you notice an error in your address, please contact us immediately—once an order has shipped, the address cannot be changed.

6. Damaged or Lost Packages

  • Damaged in Transit: If your 3D-printed item arrives broken or damaged, please refer to our Return and Refund Policy. Send clear photos of the damaged item and the shipping packaging to our support email within 7 days of delivery so we can issue a replacement.

  • Stolen or Missing Packages: Once a package is marked as "Delivered" by the carrier, Erratically Eccentric Creations LLC is not responsible for stolen packages. Please ensure you have a secure drop-off location or contact the carrier directly for delivery issues.

7. Contact Us

If you have any questions regarding our shipping process, please reach out to:

  • Business Name: Erratically Eccentric Creations LLC

  • Location: Kingman, Arizona

  • Email: [erraticallyeccentriccreations@gmail.com]